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To start using the full functionality of the Vendor Portal, you need to create a vendor account there. This can be done in two ways:

  • By accepting the invitation sent by your client.

  • (If available) By registering yourself on the Vendor Portal sign-in page.

Activate your account

First of all, your client has to send you an invitation e-mail.

To create an account, perform the following steps:

  1. Click the Activate your account link in the e-mail you received from your client. You will be directed to the account activation page.

  2. Provide the necessary details, read the Terms & Conditions, check the corresponding box, and click the Join button. You will receive a Complete your registration! e-mail.

  3. Click the Confirm e-mail address link in the e-mail. You will be automatically logged in to the Vendor Portal, where you can complete your profile as described in the Profile module article.


Register as a vendor

Alternatively, some clients may open publicly or send you directly the link to the Vendor Portal, where you can register yourself as a vendor. In this case, perform the following steps:

  1. On the sign-in page, click the Register button.

  2. Select your vendor status: freelancer or company.

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  3. In the fields that appear below, provide your basic details and (optional) the name of the company you represent.

  4. Read the Terms & Conditions, check the corresponding box

  5. Click the Join button.

  6. You will receive a Complete your registration! e-mail. Click the Confirm e-mail address link in this e-mail. You will be directed to the Vendor Portal and asked to provide information about yourself.
    Note: You can stop the registration process at any moment without losing the provided data and return to it later by signing in with your e-mail and password.

  7. Click the Ok button to proceed.
    Note: To skip a section, click the ‘Continue’ button at the bottom.

  8. In the Country & Currency step, select your billing countryand the currency you want to get paid in from the drop-down lists.
    Click the Save button, then the Continue button.

  9. In the Services step, add all the jobs you can perform:

    1. From the Add service drop-down list, select the job type.

    2. In this job card, select the source and target languages and main areas of your expertise.
      Note: To add all available languages, check the Any box.

    3. To add another language pair to this job, click the Add language pair button.

    4. Click the Save button.

    5. Repeat for other job types,
      Note: If you want to provide different rates for different calculation units for the same job type, language pair, and specialization (for example, to have different rates for ‘KO-DE - Education - source word’ and ‘KO-DE - Education - target page’), add several identical lines for the selected service. In the next step, you will select the desired units and provide the rates.

    6. Click the Continue button.

  10. In the Rates step, provide the rates for the jobs and language pairs selected in the previous section. For each line:

    1. Select the calculation Unit.

    2. Provide the correct Rate.
      Note: To provide different rates for different specializations, click the Split link in the Main areas of expertise column.

    3. Click the Save button, then the Continue button.

  11. (For individual vendors only) In the Experience step:

    1. Provide the information about your:

      • Education

      • Professional experience

      • Certificates

      • References

      • Used software.
        To do so, click the Edit button in the desired card, then click the Add (School or University / Position / Certificate, etc.) button, then provide the required details.

    2. (If available) Upload your CV or other files relevant to your client.

    3. (Optional) Provide the Additional information

    4. Click the Save button, then the Continue button.

  12. In the Payments step, provide your billing address, select the desired payment method, and provide the required payment details.
    Click the Save buttons, then the Continue button.

  13. In the Contact step, provide your correspondence address.
    Click the Save buttons, then the Continue button.

  14. In the Verify & Submit step, verify the services, rates, payment details, and contact information you provided earlier. To change the data, click the Edit button in the desired card. If everything is correct, scroll down to the bottom of the page and click the Submit button.

  15. You will be directed to the welcome page of the Vendor Portal, where you can start adding users and check your client's contact details.

To learn more about the Vendor Portal, see the Vendor Portal section of the XTRF Knowledge Base.

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