System Information
This section is a part of the Configuration menu. Access to this section may be restricted by Home Portal administrators.
The changes in the configuration menu settings will affect all XTRF users and, therefore, should be well considered.
Some settings depend on the selected XTRF plan and thus might be unavailable for some clients.
In the System Information section, you can manage system-related actions and features.
Asynchronous Actions
In this subsection, you can check the status of some of the asynchronous actions performed by the system.
Audit
This functionality is deprecated, and its functions were overtaken by the History feature.
Browse Logs
In this subsection, you can check for logs, preview, and download them.
To change the way the log folder is displayed, click the Customize button.
To download a log file, click on it or select its checkbox, click the Selection button > Download or Download as ZIP.
To download several log files at once, select their checkboxes and click the Selection button > Download as ZIP.
To download all log files, click the Folder button > Download as ZIP.
To preview log files, click the Click here to try our new logs viewer link. You will be directed to the log viewer page. Here you can check server logs or other types of logs and search for a specific event or action.
To display a specific log, select it from the left-hand drop-down list and click the Apply button.
To display the latest server log, select the
server.logoption without a date. To upload the most recent data for this log, click the Flush Buffer button.
From the second drop-down list, select the type of data that will be shown in the log and click the Apply button.
Use the search field to locate the data in question:
Select the data type (date, user, message, etc.).
Select the appropriate operator (=, >, ~, etc.).
Type in your search query.
Click the Apply button.
To learn about search field syntax, click the icon.
E-mail Line (E-mail Queue)
In this subsection, you can check if there were any issues with sending e-mails from the Home Portal and manage the unsent e-mails.
Edit the default view or create a new one. To learn how to do that, see the Classic views article.
Click the icon to delete the selected e-mail.
Check one or several boxes in the left column and click the icon in the header to open a drop-down menu of applicable actions:
Select or deselect all e-mails.
Force Resend the unsent e-mails.
Pause Line to put all e-mails on hold.
Delete the selected e-mails.
History
In this subsection, you can view every history entry stored in the system.
This history view lets you filter results by 5 criteria:
Responsible - by the user behind an action (includes automatically performed actions).
Date - by the action date.
Action - by the action type: added, changed, deleted, erased.
Scope - by the portal area: clients, vendors, quotes, or projects.
Name - by the name or ID of a client, vendor, project, or quote.
System Values Restore
In this subsection, you can add and reset system values, themes, templates, and some other values, along with their translations.
Select the desired action with the radio button:
Add missing items from factory defaults
Add missing translations from factory defaults
Reset translations from factory defaults
In the Select system values and Select language(s) to add translation or Select language(s) to reset translation sections that appear below, select the items you want to add or reset.
Use the search field to locate the desired item.
Use the and icons to move the items between columns.
Click the Add Missing Items, Add Missing Translations, or Reset Translations button to confirm the changes.
Sanity Check
In this subsection, you can check the health status of the custom extensions.
System Monitor
In this subsection, you can find additional information about your system, active sessions, etc. You can also perform the reindex of the Lucene index to fix search bar issues.